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The ARRIS Technical Support group provides Helpdesk, technical and field support for all C-COR equipment customers. To contact support via telephone please use the numbers below.
- Within North America: 1-800-504-4443
- Outside North America: +1 (203) 630-5733
- e-mail: RFOptics-support@arrisi.com
Arris also provides:
- On-site field support of C-COR equipment
- Fault troubleshooting of C-COR equipment throughout network construction
Technical support is available 24 hours a day, seven days a week, via telephone and e-mail. All technical questions and requests are reported to and handled by our experienced, highly trained engineers. Our Helpdesk engineers are here for you. We at ARRIS believe that a sale doesn't end when the bill is paid; it doesn't end...we are your partners as long as you own ARRIS equipment, and our support is just one example of our commitment to you.
Our field/systems engineers are also available for onsite customer assistance when needed. Equipped with some of the latest technological tools, years of hands-on experience, and a thorough knowledge of C-COR equipment, our engineers provide rapid solutions to your system problems, and can aid you in troubleshooting and fault resolution.
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